March 18, 2020

Dear Patients & family,

As per the recommendation of College of Opticians BC, we will limit all non-essential services. We apologize for any inconvenience this may cause.

We are reducing our office hours and by appointment only!

To protect both you and our staff, we are scheduling patients further apart. This allow us to properly sanitize the office and equipment between patients.

If you are experiencing any of the following symptoms, please call to rebook your appointment and self-isolate for 14 days:

• Fever, new cough or difficulty breathing

• Muscle aches, fatigue, headache

• Sore throat, runny nose

• If you have travelled anywhere outside of Canada, including United States.

If you need to pick up your contact lenses, please call ahead to confirm the office is open or have them shipped to your home. For the duration of the states of emergency, we will pay half of the shipping fee.

We will be checking our email: clalens@shaw.ca. Please email us if you have any questions.

Thank you for your understanding!

Sincerely,

Florence & Danielle